Help Centre

Gambling should stay a pastime, so every account includes tools to limit your play, pause for a while or stop completely. Free support is available from GameSense and GamTalk.

How do you make sure the games are fair?

Our games run on random number generators, which studios have checked by independent testing labs, eCOGRA and GLI among them. Neither we nor the player can alter the results.

How fast do withdrawals arrive?

Most methods pay in 1 to 4 hours once approved. Bank wire can need up to 12 hours.

What are the lowest and highest withdrawal amounts?

The minimum withdrawal is C$100 by Interac or eCheck. The daily maximum is C$25,000.

How do I open an account?

Select Join Now, fill in your details and declare your age: players must be at least 19. Deposits open up only after we have confirmed your ID and your place of residence.

How do I contact support?

Write to [email protected] with your question and mention the email you registered with. Our team replies to every message by email.

Which documents are required, and when?

We can only process deposits once your ID and place of residence are verified. Typically you will need a government photo ID, plus proof of address when it is required.

How do I close my account?

You can close your account or self-exclude from the responsible gaming section. Prefer email? Write to [email protected] and our team will handle it.

What are Yorkton Originals games?

Yorkton Originals are made in-house, exclusively for this casino. They have a dedicated row in the lobby.