General Terms
These General Terms form the contract between Yorkton Casino and you each time you sign up, add funds or bet. By using the site, you agree to them, so please read them with care.
Acceptance
By registering, signing in or placing a stake, you agree to these General Terms. That agreement extends to the Offer Rules, Privacy Policy and Cookie Notice that go with them.
Our Underage Gambling Policy, our Anti-Money Laundering Policy and our Staying in Control page also apply to your account. If you do not agree with any of these documents, please do not use the site.
Changes
This page is updated when there are changes to our games, banking options or legal requirements. The latest terms are kept here, and the date they come into force is clearly shown. Account holders also hear from us about major changes, either by email or through a notice at login.
When an update comes into force, any further play counts as acceptance of the revised terms. If you do not accept them, end your session and ask us by email to close the account. We will then pay out any withdrawable balance.
Governing law
These terms are interpreted and enforced under Canadian law and the law of your home province, as they relate to online gaming.
We only accept players located where local law permits it. We follow Canadian rules covering age verification, identity checks and anti-money laundering.
Prohibited conduct
To keep play fair for everyone, the following is not allowed:
- Using another person's account, identity or payment method
- Colluding with other players or sharing hand information in Live Casino games
- Using scripts, bots or any other software that plays for you or gives you an edge
- Exploiting a fault, error or bug in a game, the cashier or the site
- Funding the account with criminal proceeds, or passing money through it without real play
- Holding several accounts, or playing for another person
- Abusive or threatening messages sent to our staff
If prohibited conduct is detected, we may void the bets involved and withhold any winnings linked to it. We may also restrict or close the account. Where Canadian law requires it, we pass the information to the authorities.
Deposits and withdrawals
Every account runs in Canadian dollars (CAD). All balances, stakes and payouts are shown in CAD.
Deposit methods: Interac e-Transfer, Mastercard, Apple Pay, Google Pay, PayPal, Paysafecard, MuchBetter, Payz (ecoPayz), Neosurf and Bank Wire / Transfer.
Withdrawal methods: Interac e-Transfer, Apple Pay, MuchBetter, Payz (ecoPayz) and Bank Wire / Transfer.
- Minimum deposit: C$20
- Minimum withdrawal: C$100 (Interac/eCheck)
- Maximum withdrawal: C$25 000 per day
- Payout time: most methods take 1 to 4 hours; bank wire takes up to 12 hours
- Fees: no casino charges apply to deposits or withdrawals
Only payment methods that you own may be linked to your account. Where your deposit method does not support payouts, pick another withdrawal option from the list above that is also held in your name.
We verify KYC details and run a geolocation check before accepting your first deposit. Our Anti-Money Laundering Policy also requires your details to be verified before each payout. Fees charged by your bank or wallet are set by that provider, not by us.
Eligibility
To play with us, all of the following must apply:
- You are 19 or older
- You live in Canada
- You are playing from a province where local law permits online play with us
- You are legally able to enter into this agreement
- You have not self-excluded from our casino
You can fund your account once our team has checked your ID, date of birth and place of residence. If a check shows the holder is younger than 19, we close the account and follow our Underage Gambling Policy.
Intellectual property
The Yorkton Casino name and logo, and all site graphics, text and design, are owned by us or our content partners. Every game is owned by the studio that developed it.
You may use this material only to play on our site for personal, non-commercial purposes. Copying, scraping, reselling or reverse engineering any part of it is not permitted.
Game rules and fairness
The rules, paytable and return details of each game are shown in its own window. Check them before playing. Where these in-game rules conflict with a general description elsewhere on our site, the in-game rules take priority.
Our slots and other digital games are powered by random number generation tested by eCOGRA / GLI, so no result depends on the one before. Live Casino tables each feature a real dealer working in a studio, with the action streamed live to your screen. The actual cards, wheel or dice decide every outcome.
Malfunctions void every payout and play. If a server, connection or game failure affects a bet, that bet is cancelled and the stake returned to you. Rounds that finished before the failure are settled according to our server's records.
In Live Casino, if a dealer error or stream failure interrupts a round, the published rules for that table decide whether the round is settled or cancelled.
Complaints
If something has gone wrong, email [email protected] with the following details:
- Your username
- Date and time of the issue
- The game or payment involved
- The outcome you are looking for
We acknowledge receipt of your message and investigate. Our decision, with an explanation, is then sent to you by email.
If you disagree with the outcome, reply to the same email. A senior staff member will re-examine your case and give you a final written answer.
Limits of our liability
We provide the site and games as is. We cannot be held liable for losses caused by the device or connection you use, by third-party payment providers, or by events reasonably outside our control.
If we are at fault for a loss, our liability cannot exceed the stake or deposit in question. These limits do not cover fraud, gross negligence or anything the law does not permit us to exclude.
Registration and one account
Each person may have one Yorkton Casino account. Accounts are personal and cannot be sold, transferred or shared.
Open your account with your full legal name, birth date, email and residential address, and keep all of them current. Holding more than one account is not allowed: any extra account is closed, and bonus funds or winnings gained on it are cancelled.
Keep your password private. If you think another person has got into your account, contact us immediately.
Bonuses
The welcome offer, Promotions, VIP benefits and Yorkton Rewards are covered by our Offer Rules, which form part of these terms. If the two documents differ on a bonus matter, the Offer Rules apply.
Contact
We offer support by email only. Write to [email protected], sending from the email on your account, and expect our answer by email.